Privacy Policy

Privacy Policy

AT HOME FITNESS, Inc. (hereinafter known as “ATH”, “us”, or “we”) currently owns and operates the website located at (the “Site”).  To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. 

  1. Consent to Terms: Your use of this Site and the services and information provided by it will be considered an affirmative act of agreement to this privacy policy as well as the Site’s Terms of Use, which can be found here . If you object to any of the terms herein, you should immediately refrain from use of the Site and the Services.  All definitions included in the Terms of Use are incorporated into this Privacy Policy.
  • What we collect: We collect Personal Information and Usage Information about Users. For the purposes of this Privacy Policy, “Personal Information” is information that can be used to contact or identify you, such as your full name and email address, and information that is linked to such information.  Personal Information is collected when you register an account, enter into a membership subscription, or modify your account or subscription information.  “Usage Information” is information that cannot be used to contact or identify you and includes passively collected information about your activities on our Site, such as usage data, IP address, and web browser information to the extent that information is not linked to your Personal Information.  We may use standard technology, including, but not limited to “cookies” to collect information about how you use the site.  Please see Section 1e below for more information.

Visitors to the Site who have not registered or have not logged in (“Site Visitors”) can access and browse some portions of the Site without disclosing Personal Information.  We may passively collect certain Usage information from a Site Visitor’s computer, such as your IP address and web browser version, when you browse the Site. In order to utilize some of the Services, you must register an account with RAI. 

When you register with AHF, we will collect and store the information that you provide to us directly to verify your identity during online registration. This may include, among other things: Your first and last name, your email address, your mailing address, and your telephone number. 

  1. If you are a User as defined in our Terms of Use, we collect and store all additional information that you provide to us in your profile. This may include, among other things:
  2. Details about you or the organization you represent, your availability, your location, and your level of education;
    1. Profile pictures, videos, or other media you choose to provide;
    2. References or endorsements if you choose to provide them;
    3. Any other information, documents, or media you choose to include.
    4. Phone numbers; “By providing a telephone number and submitting the form you are consenting to be contacted by SMS text message. Message & data rates may apply. Reply STOP to opt out of further messaging.”

Information published or posted to a User profile becomes public information once posted, and copies of it may continue to be viewable even after you delete your account.  

  • Users will have the opportunity to provide comments and post content to other Users’ profiles.  Users may also have other opportunities to contribute to the Site. We may store these contributions, display them to other Users, and use them for promotional purposes. Your Public Content may appear on other websites or web searches, and therefore this information can be read, collected, and used by others.
    • RAI may allow you to exchange messages with other Users. Messages are stored by AHF in order to make them available to Users and for verification of compliance with our Terms of Use .
    • If you contact AHF to provide feedback about our Site or Services, we may store such communications, including personal information included in the communications, so we can respond to you effectively. 
    • We also may collect some anonymous information about how you use the Site by setting and accessing cookies on your computer. A cookie is a small text file that is stored on your computer. These cookies can track information such as how often you use the Site, what pages you view, and where you go after leaving the Site. The cookies are not connected to any Personal Information about you. If you choose to disable cookies in your web browser, you may not be able to access certain aspects of the Site. 
  • How We Use Information 
    • The Personal Information that AHF collects is used to improve our Services and enhance user experience with the Site, to allow us to provide a safe community for all of our Users, and to help us communicate effectively with you. 
  • The Usage Information that AHF collects is used to customize your experience on the Site and improve the quality of our Services.
  • We may also utilize Personal Information to perform identity verifications and background checks through third-party vendors to prevent fraud and ensure compliance with the Site’s Terms of Use.
  • How We Share Information

We never sell or rent your Personal Information or information contained in your profile (collectively, “User Information”).  We may, however, share information with other Users and some third parties as follows:

  1. If you are an Client or a Personal Trainer, we may share with Site Visitors and Users the information that is included in your profile. This is to increase your chances of connecting with clients and personal trainers. With some exceptions, you choose how much detail you want to include in your profile.
    1. We may display personal testimonials of Users in marketing materials. These may include User Information such as the User’s first name; weight loss or weight gain goals they participate in; team, university, or or institution name; city of residence; and state of residence. With a User’s consent, we may include additional User Information. 
    2. We may disclose any of the User Information collected to any of our affiliates or subsidiaries for the purposes of providing you with Services, operating the Site, and other commercial purposes.
    3. We may disclose User Information collected about Users if required to do so by law (including, but not limited to, court orders, subpoenas, or warrants), or if in our sole discretion we believe that the disclosure is reasonably necessary to comply with the law. We may also disclose this information as necessary to protect or defend AHF’s rights or property.  We also reserve the right to disclose any User Information collected for the purposes of protecting the health and safety of our community and Users, such as in the case of risk of harm to any person. 
    4. We do not limit our disclosure of Usage Information, such as information passively collected from your computer. If you do not wish for us to collect this information, you should take steps to limit the passive collection of such data.   
  • Email Communication
    • By using the Site and/or the Services, you are consenting to receive certain email communications such as special offers, advice, notifications, and administrative notices. 
    • You have the option to opt out of receiving certain emails from AHF. These emails include emails for marketing and educational purposes. You may not opt out of emails you may receive from RAI regarding administrative purposes.
  • Changing Personal Information
    • If the Personal Information you have provided to AHF changes, you may update this information by logging into your account and accessing account settings. You should change this information as soon as reasonably possible.
    • If you no longer wish to use our Site or Service, you may cancel your account in the manner described in the Terms of Use.
    • If you choose to cancel your account, we can remove your profile and other Personal Information from our public database upon request. We have no obligation to retain your profile or account information and may remove your profile and account information after cancellation.
    • We may retain your information if we believe it will be necessary for legitimate business purposes. 
  • How We Protect Information
    • AHF takes the security of your Personal Information seriously and takes precautions to protect such information. We implement industry-recognized safeguards to help protect your Personal Information including, but not limited to, SSL certificates.
    • User accounts are protected by a password. We urge you to keep your password safe. If you feel that your password may have been compromised, you should immediately notify us and change the password as soon as reasonably possible. 
    • Because no method of data protection is 100% secure, this is not a guarantee that such information will not be accessed or disclosed by breach of our safeguards. You understand and agree to assume these risks. 
  • Changes to Our Privacy Policy 

AHF reserves the right to change this policy at any time. When changes are made, we will make the revised version available and will indicate the date the revisions were made. Your continued use of the Site or the Service after such posting will constitute acceptance by you.

1. General

Please be aware that if you are accessing the site from outside the US, will process your personal information there, where data protection and privacy laws may not be as strict as those in your country. If you are located outside of the United States and use the website, you agree to any information transfer outside of your home country. Additionally, by using the Website, you consent to using your personal information to get in touch with you electronically, in writing, or in any way to give you notices about how to use the Website and to notify you of the goods and services it offers. You can let us know that you prefer not to receive future promotional mailings by following the unsubscribe instructions.

2. Information Gathering / Data processing

Without your express permission, we will never collect sensitive information about you. An account will be immediately established when you fill out and submit a form on the website to sign up to become a customer of Your name, address, phone number, email address, as well as geographical and demographic data, will all be gathered throughout the registration process. Our web servers may employ technology when you visit the website to track the behaviour patterns of visitors by gathering information on the frequency of visits, the average time spent on each visit, the pages visited, and the domain name used to access the Internet and reach the website. Your email address, name, and contact information are only used for communication between you and us. Your IP address is tracked and used for fraud prevention, and your card information and billing information are only disclosed to our merchant gateway and your financial institution, such as your bank or card issuer.

3. Cookies and Log Files

On some of our site’s pages, cookies might be used. Small text files known as “cookies” are stored on your computer’s hard drive and assist us in giving you a more customised website experience. For instance, a cookie can be used to save user registration data in a particular portion of the website, saving the user from having to enter it again on subsequent visits. the law is uses cookies to make website browsing for visitors easier and to speed up the registration process. 
Most browsers allow people to reject cookies if they are concerned about cookies. Most of the time, a visitor can decline a cookie and still enjoy all of our website’s features, but some of those functions may not work as well. You can always choose to erase the cookie from your machine after your visit to our site has ended. 
In order to administer our website effectively, we may anonymously record data on our operating systems and classify different sorts of users based on factors like domains and browser types. Our webmasters are given an aggregated version of these statistics. This is to guarantee that our website offers the best user experience and serves as a reliable information source.

4. Your Acceptance of These Terms

You accept the Privacy Policy of by using the Website. Please refrain from using the Website if you disagree with this privacy statement. You should check this page frequently since we occasionally make modifications to this Privacy Policy that become effective immediately without giving you prior notice by posting them on the website. If changes to this privacy statement are posted and you still use the website, it is assumed that you accept those changes. However, we only use personal information in line with the version of this privacy statement that applied at the time the information was given to us by you.

5. Changes in This Privacy Policy

We reserve the right to modify this privacy statement at any time to reflect changes to our information practices. If we make any changes, it doesn’t matter whether we notify you by email (sent to the email address listed in your account) or by posting a notice on this site prior to the change taking effect. We advise you to revisit this page from time to time to see any updates to the Privacy Practises information.

6. Security has put in place generally accepted levels of technological and operational security to guard against loss, misuse, modification, or destruction of personally identifiable information. Every employee abides by the network’s security guidelines. Access to personally identifiable information is restricted to authorised personnel, who have also committed to keep the information private.

7. Children

We recognise the value of safeguarding children’s privacy, particularly in an online setting. The website is not intended for or directed at minors under the age of 13 and is not covered by this privacy statement. does not intentionally collect or hold information about children under the age of 13 in accordance with policy.

8. Limits on Our Abilities

Although we value your privacy greatly, we cannot guarantee that it won’t be shared with third parties in methods not covered by this policy due to the legal and technological context. Additionally, if we determine in our sole discretion that it is necessary or appropriate to address or resolve inquiries or issues, we may (and you authorize us to) disclose any information about you to private parties, law police, or other governmental agencies.

9. Complaints Procedure

Please email us if you have a problem about any part of our service. Please be as specific as possible about your complaint. Within five working days, your complaint will be acknowledged. Additionally, a name of a person you can reach out to for updates on any complaints is provided. reserves the right, at its discretion, to periodically modify this online privacy statement. Any updates to the website’s privacy policy will be posted there and take effect as soon as they do. users are deemed to have accepted any changes to this privacy statement by continuing to use the website after they have been posted online. You must check the privacy policy frequently to see if any updates have been made. This privacy statement applies to all relevant privacy laws.

10. Enquiries/Inquiry

Please feel free to contact us at or by filling out the contact form if you have any queries regarding this policy. You recognise that using our services is subject to your acceptance of this privacy statement, and you agree to abide by all of its terms and conditions.

Contact information:


601 Carlson Pkwy

Suite 1050

Minnetonka, MN 55305